Customer Service Consulting

Need helping relating to your customers and aren’t sure how to start? Customer service and client retention is my specialty.

Prior to crypto, I worked in infectious disease for 7 years and managed 200+ clients per month and focused on client retention. Each client had a complex case and I had to work within company policy, legal healthcare protocol and provide custom healthcare plans to my clients to keep them adherent. Like the blockchain industry, infectious disease is a small niche area and the top way to keep a recurring client is to provide them with superior service.

Whether you have a small startup, large client base or small community, if you or your brand can not reach your clients you will lose them to a competitor and that’s where I come in.